Terms of Use
Version 1.0 · As of: October 3, 2026
This is a convenience translation. Only the German version is legally binding.
1. Provider and Scope
(1) The provider of Ora is Gianmarco Colaiacolo, sole proprietor, trading as "Ora", Roman-Herzog-Str. 26, 81248 München, Germany, email support@ora-ai.de (hereinafter "we").
(2) These Terms of Use apply to the use of the desktop app "Ora" for macOS, the account area konto.oravoice.de and the Ora service api.ora-ai.de (together "Ora") by consumers and businesses (hereinafter "you"). Deviating terms of users do not apply, even if we do not expressly object to them.
(3) This version applies to the current free use of Ora. Separate terms will apply in future to paid offerings (section 7).
2. Conclusion of Contract
(1) The usage contract is concluded when you register in the account area, confirm these Terms of Use in doing so and complete the sign-up.
(2) Minors may use Ora only with the consent of their legal representatives.
3. Services
(1) Ora converts spoken language into text at the press of a key, processes it with artificial intelligence (for example cleanup, wording and structuring according to templates) and inserts it into the active program. In addition, Ora can transcribe meetings and create a summary from them.
(2) Ora offers two modes: in Fast mode, speech recognition and processing are carried out at Mistral AI in the EU; in Local mode, speech recognition takes place on your Mac, and only the recognized text is transmitted for processing. The details are described in the Privacy Policy.
(3) The services are currently provided free of charge. There is no entitlement to particular functions, a particular scope or a particular quality of the results. We may further develop Ora and change, add or discontinue functions, provided this is reasonable for you.
(4) To use Ora you need a Mac with a supported macOS version, an internet connection (for sign-in, status queries and processing) and, for Local mode, the speech model that Ora downloads once.
4. Account
(1) An account is intended for one person. You may not pass on your account, your sign-in or your device sign-ins to others.
(2) You can use your account on no more than two devices at the same time. If you sign in a third device, you must replace one of the previous ones.
(3) Keep your access to your email inbox or Google account protected. If you notice misuse of your account, please inform us without delay at support@ora-ai.de.
(4) You can delete your account yourself at any time in the account area.
5. Weekly Limit and Meeting Limit
(1) For free use, a weekly limit applies to the number of processed words per account. We set the limit centrally; it is currently 10,000 words per calendar week. The week begins on Monday at 12:00 a.m. (German time). You can see your current usage in the app.
(2) Once the weekly limit is reached, the Ora service accepts no new requests for speech recognition and processing until the start of the next week. Where possible, Ora then inserts the unprocessed recognized text. A dictation that is already in progress will generally still be fully processed.
(3) Without a paid license, a limit applies to meeting transcription: a transcript lasts at most 15 minutes, and a summary can be created for one meeting per calendar week. Discarded transcripts and failed summaries do not count.
(4) We may change the weekly limit and the meeting limit. We will announce a reduction at least 14 days in advance in the app or by email. Short-notice restrictions to prevent abuse or in the event of technical disruptions remain unaffected.
6. Permitted Use
(1) You use Ora only within the bounds of applicable law. In particular, you may not
- query Ora in an automated manner or beyond the intended use of the app,
- circumvent, or attempt to circumvent, protective measures, limits or caps,
- use the service in a way that impairs its functionality or its use by others,
- use Ora to process unlawful content.
(2) Meeting transcription: Before you transcribe a conversation with other people, inform the participants and, where required, obtain their consent. Unauthorized recording of the non-publicly spoken word is a criminal offense under § 201 StGB (German Criminal Code). You are responsible for ensuring that the transcription is permitted.
(3) Third-party data and professional secrecy: If you dictate personal data of other people or information subject to a duty of confidentiality, you are responsible for ensuring that you may process it with Ora. For professional or business use, the data processing agreement (section 11) also applies.
(4) If you breach these obligations, we may temporarily block your account or terminate under section 10. In doing so, we take your legitimate interests into account and inform you where possible.
7. Transition to a Paid Offering
(1) We intend to offer Ora for a fee in future. We will announce such a transition at least 30 days in advance in the app and by email.
(2) You incur costs only if you separately order a paid plan. Without an order, after the transition you can continue to use Ora to the extent of the free offering then in force, which may be smaller than today.
8. AI Results
(1) Speech recognition, processing and meeting summaries are generated with artificial intelligence. The results may be incomplete or erroneous, may reproduce names or numbers incorrectly or may attribute statements incorrectly.
(2) Check every result before you reuse it, send it or base decisions on it. Ora does not replace professional, legal or tax review.
9. Rights
(1) Your dictations, transcripts and the texts created from them belong to you. We acquire no rights in them and use them only to provide the service to you.
(2) For the duration of the usage contract, we grant you a simple, non-transferable right to install and use the app on your devices for use under these terms. All other rights in the app, the Ora service, the brand and the design remain with us. You may not decompile, modify or pass on the app, unless the law expressly permits this.
10. Availability, Term and Termination
(1) We strive for operation that is as free of disruption as possible, but for free use we owe no particular availability. Maintenance, disruptions and outages, including at our service providers such as Mistral AI, may temporarily restrict use.
(2) The usage contract runs for an indefinite period. You can terminate it at any time without notice period by deleting your account.
(3) We can terminate the usage contract by email with a notice period of 14 days. The right to terminate for good cause remains unaffected; good cause exists in particular in the case of significant or repeated breaches of section 6. If we discontinue Ora altogether, we will announce this at least 30 days in advance.
(4) We delete accounts that have not been used for a long time after prior notice by email; the details are set out in the Privacy Policy.
(5) When the contract ends, we delete your account and the associated data in accordance with the Privacy Policy. Data that is stored only on your Mac is managed by you; it remains until the app is uninstalled.
11. Data Protection and Data Processing
(1) How we process personal data is described in the Privacy Policy.
(2) If you use Ora for professional or business purposes, our data processing agreement (DPA) with confidentiality undertaking, available at oravoice.de/en/avv, also applies to the processing of dictation content. It becomes part of the usage contract upon your registration, as soon as and to the extent that you use Ora professionally or for business.
12. Liability
(1) Because we provide Ora free of charge, we are liable only for intent and gross negligence.
(2) We are liable without limitation for damages from injury to life, body or health, in the case of fraudulent concealment of a defect, under an assumed guarantee and under the Produkthaftungsgesetz (German Product Liability Act).
(3) Liability under Art. 82 GDPR (DSGVO) remains unaffected.
(4) To the extent that our liability is excluded or limited, this also applies to the personal liability of our employees, representatives and vicarious agents.
13. Changes to These Terms
(1) We may change these terms with effect for the future if there is an objective reason for doing so, in particular in the case of new functions, changed services, changes in the legal situation or in case law.
(2) We will inform you of changes at least 30 days before they take effect, in the app or by email. The amended terms apply if you agree to them. If you do not agree, you and we can terminate the usage contract; until then, the previous terms continue to apply.
14. Final Provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law applies only to the extent that it does not deprive you of the protection of mandatory provisions of the state in which you have your habitual residence.
(2) If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Munich.
(3) Should any provision of these terms be or become invalid, the validity of the remaining provisions remains unaffected.
(4) We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.